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7/7 Change Management

Change Management

At a glance

Change Management helps leaders plan for and lead people through organizational change, using ADKAR/Prosci-based frameworks for readiness assessment, communication planning, and post-implementation sustainment. It's for organizations facing a reorg, system rollout, merger, or culture shift. Advisory work is scoped as an engagement by default, with full-org culture change or M&A integration support quoted individually given its scale and confidentiality.

What's included

Change fails for predictable reasons — no sponsor, no plan for resistance, no reinforcement after go-live. Change Management builds the readiness, communication, and sustainment plan that prevents that.

  • Assessment & Planning — change readiness assessment, stakeholder analysis & engagement planning, communication planning
  • Enablement — change management training for leaders/managers, sponsor coaching, resistance management strategies
  • Frameworks & Methodology — ADKAR/Prosci-based change frameworks, culture change initiatives (full-org culture change typically moves to Custom Engagement)
  • Sustainment — post-implementation reinforcement & sustainment planning, M&A integration change support (typically Custom Engagement given scale/timeline/confidentiality)
How it's scoped

Advisory work is scoped as an engagement by default; self-paced content is quoted as build work; live program delivery is quoted flat per cohort. Full-org culture change and M&A integration support are quoted individually.

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7 In practice

What Change Management looks like in the room

Change fails for predictable reasons — no sponsor, no plan for resistance, no reinforcement after go-live. Change Management builds the readiness, communication, and sustainment plan that prevents that.

Ready to talk about your program?

Tell us your organization type and what you're trying to solve — we'll follow up to scope the right engagement.