Evaluation & Measurement proves whether training actually worked — using the Kirkpatrick model to measure reaction, learning, behavior change, and business results, plus the dashboards and ROI analysis leadership asks for. It's for teams that need to justify a training budget with real data. Evaluation design is scoped as advisory work, with any assessment or survey instruments quoted as build work alongside it.
What's included
If you can't show what changed after a training investment, the next budget conversation gets harder. Evaluation & Measurement builds that evidence in, from pre/post assessments through executive reporting.
- Program-Level Evaluation — Kirkpatrick-model evaluation across reaction/learning/behavior/results; pre/post assessments & knowledge checks; program impact studies/case studies
- Analytics & Reporting — learning analytics & LMS/LXP reporting; dashboards & executive reporting; ROI/ROE analysis for training investments
- People & Culture Measurement — survey design (pulse surveys, 360 feedback); competency/skills assessments; behavior change tracking & manager observation tools
Program-level evaluation design, analytics, and reporting are scoped as advisory work; building the actual assessment and survey instruments is quoted as build work, sized by instrument complexity (a pulse survey or knowledge check is a few hours; a 360 instrument or scenario-based competency assessment is substantially more).
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What Evaluation & Measurement looks like in the room
If you can't show what changed after a training investment, the next budget conversation gets harder. Evaluation & Measurement builds that evidence in, from pre/post assessments through executive reporting.
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